Order Tracking
Want to know where your order is?
Once your order has been processed and shipped, we will send the tracking information to the email address provided when you placed your order.
You do not need to enter your tracking number on this page. Simply check your email after your order has been shipped.
How Order Tracking Works
1. Place Your Order
Complete your purchase using your preferred shipping and payment information.
2. Order Processing
Your order is prepared for shipment after the order has been received and processed.
3. Your Order Ships
Once your order has been shipped, tracking information will be sent to the email address associated with your order.
4. Check Your Email
Look for your shipping confirmation email. It will contain the available tracking information and instructions for following your shipment.
When Will I Receive Tracking Information?
Tracking information is provided after your order has been shipped.
If you have recently placed an order and have not received tracking information yet, your order may still be processing.
Please allow time for your order to move through the processing and shipping stages before contacting customer support.
I Haven’t Received My Tracking Email
If your order has already shipped but you cannot find the tracking email:
- Check your email inbox.
- Check your spam or junk folder.
- Search your email for your order or shipping confirmation.
- Confirm that you are checking the email address used when placing your order.
If you still cannot locate your tracking information, contact our support team.
Email: [email protected]
Tracking Information Hasn’t Updated
After shipment, tracking information may take some time to show movement.
Carrier scans and tracking updates can depend on when the shipment is received and scanned by the shipping carrier.
If your tracking information has not updated, please allow additional time for the carrier’s tracking system to update.
Need Help With Your Order?
If you need help locating your tracking information, contact our customer support team.
Please include your order number and the email address used when placing the order so we can assist you more efficiently.
Email: [email protected]
Shipping Information
We currently offer:
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Free Shipping | Free | 15–20 days |
| Priority Shipping | $20 | 8–10 days |
Delivery estimates can vary because of carrier delays, customs processing, weather, holidays, or other circumstances outside our control.
For complete details, see our Shipping Policy.
Frequently Asked Questions
When will I receive my tracking information?
Tracking information is sent to the email address associated with your order after the order has been shipped.
Do I need to enter my tracking number on this page?
No. Your tracking information will be sent to your email after your order has shipped.
Where should I look for my tracking email?
Check the inbox and spam or junk folder of the email address used when you placed your order.
What if I haven’t received my tracking email?
If your order has shipped but you cannot find the tracking information, contact support at [email protected] with your order number.
Does tracking become available immediately after shipping?
Tracking updates may take some time to appear after shipment, depending on the carrier’s scanning and tracking system.
