Terms & Conditions
Last Updated: August 2026
These Terms & Conditions govern your use of the US Chrome Hearts website and your purchases made through our online store. By accessing our website or placing an order, you agree to these terms.
1. Use of Our Website
You agree to use this website for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
You must not:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with website security or functionality
- Copy, reproduce, or misuse website content without permission
- Submit false, misleading, or fraudulent information
- Use the website to engage in fraudulent activity
2. Product Information
We aim to provide accurate and useful information about products displayed on our website.
Product descriptions, images, colors, availability, specifications, and other details may be updated from time to time.
We do not guarantee that every image or display on your device will represent the exact color or appearance of a product.
If you have questions about a product before purchasing, please contact our support team.
3. Product Availability
Product availability may change without notice.
We reserve the right to:
- Limit quantities available for purchase
- Correct product or pricing information
- Update or discontinue products
- Cancel an order where necessary
If an order cannot be fulfilled, we will take appropriate steps regarding the affected order and any applicable payment.
4. Pricing and Payment
Prices displayed on our website are subject to change without notice.
You are responsible for providing accurate billing and payment information when placing an order.
Orders are subject to successful payment authorization.
Third-party payment providers may process your payment according to their own terms and policies.
5. Orders
Placing an order constitutes a request to purchase the selected products.
An order may be reviewed before fulfillment. We reserve the right to cancel or decline an order where appropriate, including situations involving suspected fraud, incorrect pricing, unavailable products, or other circumstances that prevent fulfillment.
If an order is cancelled after payment has been received, the applicable amount will be handled according to our refund procedures.
6. Shipping and Delivery
Shipping options and estimated delivery times are described in our Shipping Policy.
Currently available shipping methods include:
- Free Shipping: estimated delivery in 15–20 days
- Priority Shipping: $20, estimated delivery in 8–10 days
Delivery estimates are not guaranteed and may be affected by circumstances outside our control.
Please review our Shipping Policy for additional information.
7. Returns and Refunds
Returns and refunds are governed by our Refunds & Return Policy.
Eligible return requests must generally be submitted within 14 days of receiving an order and must meet the applicable return conditions.
Please review our Refunds & Return Policy before submitting a return request.
8. Customer Accounts
If you create an account, you are responsible for keeping your account information accurate and maintaining the confidentiality of your login credentials.
You are responsible for activity conducted through your account.
Please notify us if you believe your account has been accessed without authorization.
9. Intellectual Property
Unless otherwise stated, content appearing on this website, including text, graphics, layouts, photographs, logos, and other materials, may be protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial purposes in connection with using our website.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without appropriate authorization.
10. Third-Party Services
Our website may rely on third-party services for functions such as payment processing, shipping, analytics, hosting, or other website operations.
Third-party services may have their own terms and privacy policies.
We are not responsible for policies or practices that are controlled by independent third-party providers.
11. Website Availability
We aim to keep our website available and functional, but we do not guarantee uninterrupted access.
Website availability may occasionally be affected by:
- Maintenance
- Technical issues
- Updates
- Security events
- Service-provider interruptions
- Circumstances beyond our reasonable control
12. Errors and Corrections
We make reasonable efforts to keep website information accurate.
If an error is discovered in product information, pricing, availability, or other website content, we reserve the right to correct the error and take appropriate action regarding affected orders.
13. Prohibited Activities
You may not use our website to:
- Commit fraud
- Violate applicable laws
- Attempt unauthorized access
- Disrupt website operations
- Introduce malicious software
- Collect information from the website through unauthorized methods
- Misrepresent your identity or information
- Abuse customer accounts, promotions, or ordering systems
14. Privacy
Your use of our website is also subject to our Privacy Policy.
The Privacy Policy explains how information may be collected, used, and protected when you interact with our website.
15. Changes to These Terms
We may update these Terms & Conditions when necessary to reflect changes to our website, services, business practices, or applicable requirements.
Updated terms will be published on this page with a revised Last Updated date.
Your continued use of the website after an update may be subject to the revised terms.
16. Contact Us
If you have questions about these Terms & Conditions, our products, orders, or website, please contact:
US Chrome Hearts
Email: [email protected]
